How to Check If Apple Has Recalled Your MacBook (For Free Repairs)

Inside a MacBookApple

Apple recently recalled a lot of MacBook. Your MacBook may be eligible for free replacement of its battery, keyboard, logic board, backlight, or other components. Here's how to check if you can get free repairs.

Even if your MacBook is working properly, you should search for all available reminders. For example, an Apple MacBook battery reminder indicates that the battery "may overheat and cause a fire hazard." If you offer the free service to Apple, you both get a new battery and reduce the risk of your MacBook igniting.

How to check the model number and serial number of your MacBook

To find out if your MacBook is eligible, you need to know the exact name of its model. You may also need to provide Apple with its serial number.

To find this information, click on the Apple icon in the menu bar at the top left corner of your Mac screen. Select "About this Mac" from the menu.

Open About this Mac from the Mac menu bar.

All the information you need is displayed here. The model name of your MacBook is displayed as the MacOS version number you have installed and the serial number is displayed to the right of "Serial Number" at the bottom of the information list.

The MacBook model number and serial number are displayed in the About This Mac window.

Which Macs are eligible?

Apple offers an essentially complete list of reminders, which the company calls "Exchanging and repairing extension programs, "On his website. Check if the model name of your Mac appears in this list:

MacBook Air (Retina, 13 inches, 2018) – Apple did not list this one on its website. However, "a very small number" of these systems have "a problem" with their logic board and are eligible for free replacement of this board.
MacBook Pro (Retina, 15 inches, mid-2015) – Some of these MacBooks are eligible for battery replacement. The battery may overheat. Check the serial number of the MacBook to see if it is eligible.. If you have an eligible Mac, Apple advises you to stop using it immediately for fire safety reasons.
MacBook Pro (13 ports, 2017, two Thunderbolt 3 ports) – Some of these MacBooks sold with 128GB 256GB SSDs "present a problem that could lead to data loss and disk failure." Check the serial number of your MacBook with Apple to see if it is affected..
MacBook Pro (13 ports, 2016, four Thunderbolt 3 ports) – Some of these MacBooks have a backlight problem. The backlight may not work completely or you may see "vertical light areas throughout the lower part of the screen." what to do if you have this problem.
MacBook Pro (13 ports, 2016, two Thunderbolt 3 ports) – Some of these Macs have the same backlight problem as above.
MacBook Pro (13 inches) without touchbar – On some of these MacBooks, the battery may expand due to the failure of another component. Apple says that it is not a security problem, but will replace the battery of your device for free. here is how to check the serial number of your MacBook. Note that this does not affect MacBook Pro with touch bars.

If you have a keyboard problem

Apple says a "small percentage of keyboards" in some MacBooks may have problems. If your MacBook's keyboard contains characters that "unexpectedly appear", "do not appear", or if the keys are only "sticky" or do not respond consistently, Apple will correct the problem for you.

Apple provides a list of concerned MacBooks – the new MacBooks with the new keyboard design much discussed. If you have one of these MacBooks and your keyboard is working properly, Apple will do nothing. It will simply solve the problems already apparent:

MacBook (Retina, 12 inches, early 2015)
MacBook (Retina, 12 inches, early 2016)
MacBook (Retina, 12 inches, 2017)
MacBook Air (Retina, 13 inches, 2018)
MacBook Pro (13 ports, 2016, two Thunderbolt 3 ports)
MacBook Pro (13 inches, 2017, two ports Thunderbolt 3)
MacBook Pro (13 ports, 2016, four Thunderbolt 3 ports)
MacBook Pro (13 inches, 2017, four Thunderbolt 3 ports)
MacBook Pro (15 inches, 2016)
MacBook Pro (15 inches, 2017)
MacBook Pro (13 ports, 2018, four Thunderbolt 3 ports)
MacBook Pro (15 inches, 2018)
MacBook Pro (13 ports, 2019, four Thunderbolt 3 ports)
MacBook Pro (15 inches, 2019)

If you have a MacBook with this problem, go to the Apple website for learn more about the keyboard service process.

Electric plug and discharge adapters

Apple also recalled old AC outlet adapters, specifically, these models were sold outside the United States and the United States under the Apple World Travel Adapter Kit . They can break and "create a risk of electric shock if exposed metal parts are touched". two-pin adapters and three-pin adapters are eligible for a free replacement.

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