How to Enable Two-Factor Authentication and Secure Your Ring Account

Ring Doorbell Camera
Justin Duino

next reports bad actors accessing people’s ring bells and security cameras, you might be interested in strengthening your account defenses. The easiest way to do this is to change your password and configure two-factor authentication. Here’s how.

Change your Ring account password

If you think your password has been stolen, used elsewhere, or hasn’t been changed in a while, the first thing to do is change your login information. We recommend that you download a password manager and use it to generate a random and secure password for your account.

When you’re ready to change your Ring account password, you can do so from the company website or the mobile app on Android, iPhone, or iPad.

RELATED: Why use a password manager and how to get started

Change your password online

Start by going to Ring website. From there, click on the “Connect” button in the upper right corner.

Ring Website Click on the login button

Then log into your account.

Connect to the Ring Site account

Hover over your name in the upper right corner, then select the “Account” option.

Ring the website on the name, then click on the account

Click on the “Change” link in the “Password” section.

Ring website Click on Edit link next to password

Enter your current Ring account password, and then enter your new password. Once the new password has been entered in both boxes, you can click on the “Change password” button.

If you entered the correct old password and the new password meets the minimum Ring criteria, your account password will be changed.

Ring website Enter old and new passwords, then click the Change Password button.

Change your password in the mobile app

If you mainly access your Ring camera from your smartphone or tablet, you can change your account password from the company’s mobile application. The screenshots below were captured on an iPhone, but the steps are the same on Android and iPad.

Start by opening the Ring app on your mobile device.

Ring App mobile app open

In the dashboard, tap the hamburger icon in the upper left corner to open the overflow menu.

Ring Mobile App Tap Hamburger Menu Icon

Select the “Account” option located in the middle of the list.

Ring Mobile App Tap Account

Press the “Modify” button to the right of the “Password” list.

Ring mobile app Tap Edit next to password

Type your current and new password, then select the “Update Password” button to change your password.

Ring mobile app Enter the current and new password. Press the Update Password button

Activate two-factor authentication on your Ring account

Whether or not you have changed your Ring account password, you must enable two-factor authentication. The extra security is enough to prevent most bad actors from accessing your account.

The only prerequisite for enabling two-factor authentication is to have a phone number associated with your Ring account. One should already be there, but the setup process continues by adding a phone number if it isn’t already in place.

Enable two-factor authentication online

Start by opening a web browser and go to Ring website. Once the page is loaded, click on the “Connection” button in the upper right corner.

Ring Website Click on the login button

From there, log into your account.

Connect to the Ring Site account

Hover over your name in the upper right corner, then select the “Account” option.

Ring the website on the name, then click on the account

You will now see your name, phone number and email address associated with your account. If the number is up to date, you can go to the next step. If not, click the “Update” link, enter your correct phone number, then select the “Save Changes” button.

Ring website Click Update Link to change phone number

Two-factor authentication settings can be found in the “Additional security” section. Click on the “Activate” link to activate the function.

Ring Website Click on Activate Two-Factor Authentication Link

The Ring website will now show you some quick information on what two-factor authentication is and how it works. Click on the blue “Activate two factors” button at the bottom of the page to continue.

Two Factor Authentication Information for the Ring Website

Authenticate that you are the owner of the account by re-entering your e-mail address and password. Click the “Continue” button to continue.

Ring website Confirm username and password. Click the Continue button.

Enter the phone number you want to use for two-factor authentication. Unfortunately, Ring does not offer any form of application-based authentication. You can only guarantee a code by SMS.

Once you’ve verified that you’ve entered the correct number, click the blue “Continue” button at the bottom of the page.

Ringtone website Enter the phone number and click the Continue button

After a few seconds, you should receive an SMS from Ring. Enter the six-digit verification code in your web browser, then click the “Verify” button.

Ring website Enter the verification code, then click the Verify button

That’s it! You have now successfully activated two-factor authentication on your Ring account.

Click the “Return to Settings” button to direct you to exit the configuration process.

Ring website Click the Back to settings button

If for any reason you want to disable two-factor authentication, repeating the above steps will disable the additional security.

Enable two-factor authentication in the mobile app

As with changing your password, it is extremely easy to enable two-factor authentication in the Ring mobile app. Just like we mentioned above, the screenshots below were captured on an iPhone, but the steps are the same on Android and iPad.

Start by opening the Ring app on your mobile device.

Ring App mobile app open

From the main screen, tap the hamburger icon in the upper left corner to open the overflow menu.

Ring Mobile App Tap Hamburger Menu Icon

Select the “Account” option located in the middle of the list.

Ring Mobile App Tap Account

You can find the two-factor authentication settings under the “Enhanced Security” section. Tap “Off” to start the configuration process.

Two-factor authentication of the Ring app

The Ring app will now explain what two-factor authentication is and how it will affect your account. Click the “Continue” button to continue.

App Ring Read about 2FA, then click Activate two-factor button

You must now authenticate yourself. Enter your email address and password, then select the “Continue” button.

Ring App Enter your email and password, then click the Continue button.

Now enter the phone number you want to use for two-factor authentication, then click the “Continue” button.

Ringtone app Enter your phone number then click the Continue button

A six-digit code will be sent to you by SMS after a few seconds. Copy this code, enter it in the Ring app, then click the “Check” button.

Ringtone app Enter the SMS code, then click on the Check button.

And that’s all! You have now enabled two-factor authentication on your Ring account. You can now select the “Continue” button to return to the Application Settings menu.

Ring App Click the Continue button to exit the configuration process

Repeat the above steps if you want to disable two-factor authentication and lose the extra security.

RELATED: What is two-factor authentication and why do I need it?

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