Have a Doorbell Ring? You might be surprised as the Amazon-owned brand is looking to recall around 358,700 of its 2nd generation video doorbells due to potential fire hazards. The affected units were sold between June and October 2020.
According to an opinion from the US Consumer Product Safety Commission (CPSC), “The video doorbell battery can overheat when incorrect screws are used for installation, posing a fire and burn hazard.” Ring says he received 23 reports of doorbells catching fire and causing property damage, and eight reports of minor burns.
Customers can check whether their doorbells are affected by the reminder or not by using this link. On the site, you will need to enter your model and serial number, which can be found on the back of your device.
Ring spokesperson Emma Daniels says “customers don’t need to return their devices” and “the safety of our customers is our top priority”. The company notes that it is working with the CPSC to contact affected customers with updated device installation instructions.
The company also in partnership with more than 400 police services to give them easier access to recorded videos. This allows police to submit requests for video recordings captured with Ring Doorbells to facilitate active investigations.