A Christmas Miracle: New Law Stops ISPs from Charging You for Your Own Router

A photo of a router on a table.
Studio Aquarius / Shutterstock

Does your ISP charge you a “rental” fee for the modem or router you bought with your own money? These bogus charges are now prohibited under the Viewer Protection Act, which prevents broadband and TV service providers from charging rental fees when customers use their own equipment.

As reported by Ars Technica, the Viewer Protection Act was passed in December 2019 and is expected to come into force on June 20, 2020. But ISPs have managed to delay the law until December 20, complaining that they need more time to… stop scamming their customers? Regardless, the Viewer Protection Act is now in force, preventing ISPs (especially Frontier) from applying the mandatory rental fees.

The new law also requires TV providers to notify customers of the total monthly charges before entering into a contract. The notice should include all fees, taxes and promotional discounts, as well as information about the expiration date of the promotional discounts. The law also gives customers a full day to cancel their television service without incurring any charges. (This part of the Viewer Protection Act only applies to television service, not the Internet.)

Using your own router and modem can save you hundreds of dollars every year and improve your internet speeds. If you’re paying $ 10 a month to rent equipment from your ISP, now is the time to take the plunge and purchase a router and modem. Just be sure to return the equipment from your ISP!

Source: Ars Technica

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